Why i am having trouble in using inventor on virtual desktop?

Why i am having trouble in using inventor on virtual desktop?

Aman1217
Community Visitor Community Visitor
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Message 1 of 4

Why i am having trouble in using inventor on virtual desktop?

Aman1217
Community Visitor
Community Visitor

 actually my college It department has installed virtual desktop on all the systems and around the campus and as soon as we try to use inventor using virtual desktop we have trouble and inventor just stop responding. we need an immediate help on this issue because this is super important. 

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Message 2 of 4

mcgyvr
Consultant
Consultant

Well.. start here while you work on providing more information.. Like what VM, hardware, more details on the issues (duration of not responding,etc..) etc...

 

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

 



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Inventor 2023 - Dell Precision 5570

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Message 3 of 4

Mark.Lancaster
Consultant
Consultant

@Aman1217

 

May I ask why you are not asking the assistance of your college IT department?   Not saying the users here can't support you but that's where I would be working with.   Meaning the user's don't have an insight into your College infrastructure/configuration and not responding could mean many things.

 

Like Inventor version?

 

Did it work before or never worked?

 

When does it state not-responding?  When launching Inventor or performing a certain workflow?

 

Does this impact everybody?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 4 of 4

DannyHubbard
Autodesk
Autodesk

 

To add to mcgyvr and Mark's questions is your virtual environment setup for hardware acceleration like an Nvidia Grid card?

 

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
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