Some of content center folder is not visible to some users in another country, While its visible within our team, please support!

Some of content center folder is not visible to some users in another country, While its visible within our team, please support!

pranav_dalal
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Some of content center folder is not visible to some users in another country, While its visible within our team, please support!

pranav_dalal
Explorer
Explorer

Hello we have vault replica server in our country, and one of our team having main server, we have created some of library folders for custom screws with custom information, 

some of folders are not showing properly our team can use it but the team from other country is not able to use it, Here is snap from them, they see its blank, and cant open it, 

 

pranav_dalal_1-1735810372895.png

 

 

Here is snap from our sides - its fully accessible, 

pranav_dalal_0-1735810190859.png

 

I don't understand what is wrong, also I don't want to delete and re create all the folder and publish again the work, let me know if there is any option to solve this without deleting or recreating,


 

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