Serious error - error loading segment AmGraphicsSegment in database

[iamerm]

When trying to open an assembly, I'm getting this error message:

The file referenced in the error message is just a small sub-assembly within the much larger assembly I'm trying to open.  When I click "OK" or the "X" the message just pops up again... endlessly.

1 - Does this error indicate that the sub-assembly is corrupt?

2 - Has anyone found a way to get out of this infinite error loop without force closing Inventor?

Thanks in advance for any input.

[johnsonshiue]

Hi! The error message indicates the iam file's graphics segment is corrupted. Try one thing real quick. Close all files and go to Tools -> App Options -> Assembly -> go to the bottom of the dialog -> uncheck "Enable Express mode."

Retry opening the iam file. Does the error persist? If yes, please share the files in zip with me directly at johnson.shiue@autodesk.com.

Many thanks!

[iamerm]

@johnsonshiue thank you very much for your reply.

To get out of the error loop, I had to force quit Inventor using Task Manager.  After restarting Inventor, the assembly opened just fine.  I don't understand why, but all seems to be working at the moment.

[r_mignault]

This problem has been plaguing my project for a few days now.  I work and save and open and close sub-assemblies and then randomly, this serious error pops up and the only way out is to force close the app using the task manager and lose some work. I have tried the fix mentioned above with no luck fixing the problem.

[johnsonshiue]

Hi! Though the error might be similar, it is possible your corruption is different than the other users'. I just want to double-check that "Express mode" has been disabled on your Inventor. But the error still persists.

Please share the files directly with me at johnson.shiue@autodesk.com. I would like to take a look and see if our internal debug tool can open the files.

Many thanks!