problem when writing in inventor

[mlQVA25]

i have a problem when i try to write in the program.

every time i try to writhe something it is like the program makes a small glitch and then i have to pres the text box again.

it does it all the time i can write 5-6 symbols and then it jumps and sometime i have to start over again. and it is quite annoying if i have to make a long text.

it is not a computer problem because there is no problem in any other programs it is only when i use inventor.

is there a sitting i am missing or can it be because i still have the trial version for a couple of days still.

please help

[mdavis22569]

@mlQVA25

Can you share an example?   

Maybe make a screencast video showing the issue ... so others can try and repeat it

[mlQVA25]

an example can be.

every time i make a line or others, and try to write in the dimension it glitches and i then cant make the line and must do it again and then it works the second time but every first try fails.

if i make a text box it stops at every 5-6 sign, and i have to press the text box again to continiue.

but my biggest problem is when i try to change in ex. the part list then it deletes the text every time it glitches and this means that i cant change it at all because it continues to do it all the time.

[mdavis22569]

I'm not having that issue ... nor have a seen a lot of people posting about this issue .. 

that's why I was wondering about an example .. So we can try and repeat it with your steps.

[mlQVA25]

i will try to see if i can make a video of it.

i just have to figure out how to do that.

[mdavis22569]

Use Autodesk Screencast 

https://knowledge.autodesk.com/community/screencast

It's part of Inventor 

[mlQVA25]

there should be a video in this message.

then i hope you kan se that the text just stops sometimes when i am writing.

[TheCADWhisperer]

What are your full system specs - including graphics card and driver?

[mlQVA25]

im not shure because it is a company computer.

but it is a HP ZBook 15uG5.

and it should be able to run the program.

[mdavis22569]

What do you have for a card though?

It might not hit the spec's required:

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

[mlQVA25]

the only thing i can find is that it is a intel(R) UHD Graphics 620.

is that what you are thinking about or is it some other informations

[mdavis22569 · Accepted solution]

I wouldn't recommend using that card ...

UHD Graphics 620 

Here are the certified cards:

https://knowledge.autodesk.com/certified-graphics-hardware

Do you have a 2nd card on this PC? 

[mlQVA25]

no this is what i have it is a new computer my boss was recommended this computer to the program but i then understand that it is not a very good computer to it.

thanks for the help. then i must talk with my boss about the computer

[TheCADWhisperer]

You might be able to get this computer to work.

Try going to Tools>Application Options>Hardware tab> Software graphics, reboot and try again.

If that works then go up the list to Conservative and see if it still works.

[mlQVA25]

apparently my computer has two cards one that is not good and one that is, so i need to get to work only on the one that should be able to run it