Plotter does not work with Inventor 2017

[Malenki]

I work for years with plotter HP Designjet 500 24 + HPGL2 Card. After installing Inventor 2017 I can not print from Inventor to the plotter. I can choose from a list of printers the device, but no preview or print command has no effect. Nothing, no reaction. Drivers are updated. Printing on the plotter is possible from other programs. Classic printers operate in Inventor well.

Is there a solution? Help me please.
Regards

[axel.henriquez]

Hi,

Please make sure your printer or plotter is fully certified and compatible with your operating system, then it will also work with Inventor. Refer to your printer or plotter manufacturer's specifications, manual, and support information for more details. 

Visit the following website for a list of the currently supported operating systems for Inventor:

• System requirements for Autodesk Inventor 2017 products

The following link contains information and guides to troubleshot plotters and printer:

• Printing and Plotting Troubleshooting Guide

[Malenki]

Thanks for reply.

These conditions are met, although the System requirements for Autodesk Inventor 2017 products pages does not have any information about plotters. The strangest is that the twin equipment in the vicinity (2 st) has the same configuration, and works correctly with the same plotter, but another specimen not works.

So?

Ragards

[Malenki · Accepted solution]

Problem solved:
I removed the plotter from the list of devices and re-installed. Everything was back to normal.
But why three other positions reinstall the drivers for the newer version was not necessary despite similar settings (laptops)? The problem occurred only on desktop hardwares. It is interesting.