Pack and Go crashing on search

Pack and Go crashing on search

Anonymous
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Message 1 of 3

Pack and Go crashing on search

Anonymous
Not applicable

Hello, 

 

I'm trying to do a pack and go on a large assembly and its crashing as soon as I try to search for parts. I'm not too sure what could be causing this so wondered if anyone has had a similar issue. I have been working out of a onedrive folder, but everything is set to "keep on this device" so all the files should technically exist on the C:// drive. 

matthewrickwood_1-1624464653076.pngmatthewrickwood_2-1624464669796.png

 

I'm using Inventor Professional 2020

 

Thanks in advance for your help,

 

Matt

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Message 2 of 3

johnsonshiue
Community Manager
Community Manager
Accepted solution

Hi! Please make sure all critical Windows updates are installed. Also install 2020.4 update followed by 2020.4.1 update. Clean up %temp%. Lastly, make sure the search path is less than 256 characters.

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
Message 3 of 3

Anonymous
Not applicable
Hi Johnson, installing the updates fixed the issue straight away, thank you!