Missing files

[zdzislaw]

Hi, I will try to explain what I am looking for. A while ago our company server was infected by virus changing some files into ones with 'locky' extension. I storage my Inventor projects on the server. It was easy job for our IT guy but after a while I found out my computer was infected as well. I lost files with settings and libraries eg: bend tables. I thought I would install the program again to get the missing files but installing whole package does not work. So now is my question: how to get the missing files in the easiest and the most harmless way? Regards Zdzislaw

[mcgyvr]

restore from backups?

If these files were custom then they won't be restored with a reinstall..

What files specifically are you missing?

[zdzislaw]

I lost all design data, only folders left. I can work with inventor files but I cannot modify some files. I cannot use a backup as I can loose later two week work.

[mcgyvr · Accepted solution]

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@Anonymous wrote:
I lost all design data, only folders left. I can work with inventor files but I cannot modify some files. I cannot use a backup as I can loose later two week work.

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Out of the box "design data" (as in the exact spot design data is installed when Inventor is installed) or have you moved it/customized it and changed the location via your project file?

I think by default it puts it in "c:/users/public/public documents/Inventor 2016/Design data"

Have you looked there?

If you have backups you should be able to selectively grab what you want without running a complete restore too..

If you have installed Inventor there should be a temp location where all the extracted files reside and the files should be there too..

[swalton · Accepted solution]

Check your backup software, you may be able to restore just the design data folder.  If you can't do that, restore the backup to a test computer, either different hardware or Virtual Machine.  Copy the design data folder from the test machine to the production machine.

If not, you get to re-make all the missing custom design data. 

Looks like time to re-work your backup plans/procedures. 

[zdzislaw]

Yes, your are right about the folder: "c:/users/public/public documents/Inventor 2016/Design data" - there are/were kept the files and they were infected and removed afterwards. It seems the best way is to ask my IT guy to pick the files from the backups:( (I am afraid I will end up with total mess because of him) Thanks for your help

[Anonymous]

let me say this, i had a machine had the same problem, and as i was investigating i discovered that 2 xml files are missing but it had 2 lockey files instead.. i imediatley unplugged the network and called IT as crypto locker had gotten thru firewall and virus protection for that machine. i called IT they came an got it, wiped it clean and started over.