Losing connectivity and positioning of dimensions constantly in 2016

[smiz]

 Hey All,

We recently had to update to 2016 from 2012. Over the course of two years we created many templates for varies products to increase the turn rate on our design team. One of the great perks was the retrieve dimensions command. I designed these models so that this feature allowed us to do minimal work on drawing updates. This worked great in 2012.

Now in 2016 any time ANY change is made it reverts all retrieved dimensions back to the original location of the dimension in the sketch, along with blows away most radii and chamfers. This was never an issue previously, I'm wondering if this is something I can control? or if something has been lost in the various new versions.

To give an example, you would change several key parameters and once you tied in the adjusted model to drawing your dimensions would stay in the same location that they were previously in. Now upon any adjustment even changes that do not physically alter the model at all will revert these dimensions to original locations.

Any help on the matter would be greatly appreciated!

[Mark.Lancaster]

@smiz

I'm only assuming at this point (meaning I might be reading your requirements the wrong way)... 

Are you referring to these options located under Tools/Document/Drawing tab settings of your drawing (or drawing template)

Orphaned annotation should be checked..  In my image its not..

[smiz]

Mark,

Is this option in regards to losing a previously attached dimension? So rather then disappear it would stay on the drawing?

If that is the case then that is not what I am after. What I am "trying" to describe is more of an issue with retrieving dimensions from my sketches. When you select a view to retrieve dimensions from, it will show you all available dimensions and you can select what you want. All of the dimensions I am guessing are located in reference to where they were placed in the sketch. 

Previously once I retrieve a dimension I would move it to its proper position, and it would stay in that location regardless of if I made changes to the model. In 2016 when every the model is changed, even if the geometry does not change, it is reverting some dimension back to the original position of when they are retrieved.

In the attached image you can see what the initial retrieval looks like. From here I would select the dimensions I am after, then move them into position. When I do anything in the model it reverts these dimensions back to this position shown. It used to not do this....

[smiz]

Still looking for help on this. I have our IT team trying to get me setup to actually bring up the issue with autodesk as this is not something our reseller can assist with. Anyone have any ideas? or ways to contact autodesk directly?

[kelly.young]

Hello @smiz not sure what would be causing this, see if I can find something for you.

If you need to contact Technical Support you can create a case here.

Contact Support

[smiz]

Thanks Kelly!

I have already created a case. I am fairly certain that it is not a setting and is deeper than that. Hoping autodesk can help with this one as it was working.