Inventor Studio 2018 crashes when rendering AVI animations

[Anonymous]

As the title states, my laptop crashes immediately when I hit the "Render" button in Inventor Studio. I'm wondering if it is a codec issue, I have no problems rendering .wmv files but I need full HD for a presentation coming up. I wish there was a better alternative to rendering in Inventor, I tried importing into 3ds Max with little success: only a few materials imported and there are over a thousand parts to my assembly. I'm going to upload the crash report details. Here's the diagnostic information pulled from Inventor:

This Direct3D graphics driver is Microsoft WHQL certified
Graphics Hardware Description:
NVIDIA GeForce GTX 760M

AIRViz Device Manager \ VirtualDeviceDx11
Feature Level 5_0
Quality Mode
Hardware Renderer
OGSScene.dll

Graphics driver file C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll is version 21.21.13.6909
The display is using 32-bit color

Inventor Version:

Build: 112, Release: 2018 - Date: Thu 02/16/2017
64-Bit Edition - 131072.00 GB

Loaded Inventor Add-Ins:

Assembly Bonus Tools
Simulation: Dynamic Simulation
Simulation: Frame Analysis
iCopy
Electrical Catalog Browser

System Information:

Operating System: 64-bit Microsoft Windows 10 Home (Build 9200)
Language: English
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: N56JR
BIOS: N56JR.203
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (1 processor, 4 physical cores, 8 logical cores)
System Memory: 15.886 GB RAM

Graphics Device Information:

Renderer: HAL
Manufacturer: NVIDIA
Chip Type: GeForce GTX 760M
DAC Type: Integrated RAMDAC
Graphics HW Memory: 1.973 GB
Display Mode: 0 x 0 (0 bit) (0 Hz)

Graphics driver file: C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvamwu.inf_amd64_d4715679184092a8\nvwgf2umx.dll
Driver file version: 21.21.13.6909
Driver Date: 1 August 2016 0:00:00 UTC (Coordinated Universal Time)

Direct3D Graphics Device Information:

Adapter Description: NVIDIA GeForce GTX 760M
Vendor ID string: 0x000010de
Device ID string: 0x000011e3
VendorID: 10de
DeviceID: 11e3
SubSystemID: 14ad1043
Revision: a1

Direct3D 10 / DXGI System Information:

Dedicated Video Memory: 1.973 GB
Dedicated System Memory: 0 MB
Shared System Memory: 7.943 GB

DxDiag System Information:

Operating System: Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: N56JR
BIOS: N56JR.203
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
System Memory: 16384MB RAM
Page File: 9925MB used, 8774MB available
DirectX Version: DirectX 12
DxDiag Version: 6.02.17134.0001

DxDiag Graphics Device Information:

DirectX Version: 12.0
DDI Version: 12
DDI Version Number: c
DxDiag WHQL Level: 0
Driver Signed Valid: True
Driver Signed: True
Manufacturer: Intel Corporation
Chip Type: Intel(R) HD Graphics Family
DAC Type: Internal
Revision: Unknown
Graphics HW Memory: 2160 MB
Display Mode: 1920 x 1080 (32 bit) (60Hz)

Graphics driver file: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
Driver file version: 20.19.0015.4549
Driver Date: 11/9/2016 7:00:00 PM
WHQL Level: 1

Inventor Options Information:

Options = 0x00000000
Warning Options = 0x00000000

Graphics driver log information:

[Anonymous]

I don't know if you have already done this but try to install the latest version / package of the inventor 2018. Throughout the year Autodesk usually put on the internet new versions correcting some errors.

I hope I have been useful

Francisco Oliveira

[johnsonshiue]

Hi! Did you send in the crash report? If yes, please send me an email directly (johnson.shiue@autodesk.com). I would like to understand the crash better.

Many thanks!

[kelly.young]

Thanks for the great advice @Anonymous, I see that you are visiting as a new member to the Inventor Forum.
Welcome to the Autodesk Community!

@Anonymous were you able to get your rendering to stop crashing? Are you up to date with your Inventor Updates? 

Is the Design Doctor (red plus) or Update (yellow lightning bolt) lit up? Make sure you go to Manage > Rebuild All before going into Inventor Studio.

Please select the Accept as Solution button if a post solves your issue or answers your question.

[Mark.Lancaster · Accepted solution]

Did we notice this posting is about 2 months old with no answer until now..   Perhaps the user has moved on since there was no answer.. 

Update: If the OP is still looking for an answer or solution.  However I've seen this issue many times and recently in Inventor 2018/2019..   Updates do not fix the issue.   Not sure how long your animation is but don't try to animate the whole thing at once.  Do it in short increments like 5 seconds.  In addition I found some will fail/Inventor crash at 5 seconds but animation with no problem for 1 seconds shorter.   In addition Inventor Studio has not changed much and I think the biggest change was back in Inventor 2016 with the intro of IBL (image based lighting) styles.

[Anonymous]

This problem is ongoing. I have the latest updates of 2019 Pro. Output in .wmv format produces a poor quality video. This also happens when creating video from .ipn. I've got a lot invested in this and a very upset customer.

[dgorsman]

Have you tried rendering to frames instead of a (compressed) video container?

[Anonymous]

I just tried that. I get better images but have to stitch together 15,000 images to make the video. 

[FrodoZhou]

Hi @Anonymous,

Have you tried additional video codec instead? For example, you can download and install the Xvid video codec from https://www.xvid.com/download/ which is free, after that you just restart Inventor and switch to use the Xvid option as the compressor when you create the AVI animation.

We're looking into how to address this in the default experience. I am sorry for the inconvenience this brings.

Frodo

[gmontgomery]

where do you make the changes to the codec in settings?

[kelly.young]

Hello @gmontgomery you can set the output type to .AVI and then when you select Render it will populate the list of available codecs that are installed on your computer.

Please select the Accept as Solution button if a post solves your issue or answers your question.

[dwest]

I am also having this same rendering issue.  I am able to render as a WMV but not an AVI file.  Inventor crashes as soon as I click render when trying an AVI.  I do not see (or get) the option to switch the video compression to Codec?

[shadowcaster111]

I have had this issue for years

Looks like no one cares at autodesk

[kelly.young]

Hello @shadowcaster111 if you can supply a bit of information that would be helpful.

• Inventor version along with the update installed.
• Computer specs with latest graphics card release information. 
• Does the assembly contain imported third party imports or complex parts that may contain bad bodies?
• Are you getting a Crash Error Report and submitting them? 
• Troubleshooting Inventor stability, crash and hang issues.

Please select the Accept Solution button if a post solves your issue or answers your question.

[johnsonshiue]

Hi! Please look at Mike's reply to your reply in a different thread.

https://forums.autodesk.com/t5/inventor-forum/inventor-studio-crashes-when-rendering-animation-into-...