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inventor shutting down after open from vault

TechInventor20
Advocate
Advocate

inventor shutting down after open from vault

TechInventor20
Advocate
Advocate

Hello,

 

Me and some of my colleagues have trouble with open from Vault a couple of weeks now. We don't know how its happening and when it does but sometimes out of the blue Vault crashes (inventor open from Vault). 


The situation is that we have Vault open and we have Inventor open. We then go into inventor and choose open file from Vault and we open a Folder and get this error message.

(its not an error message but its crashing when populating the folder, after that it shuts down without a fail diagnosis) When we open inventor again and open that folder it works like normal... 

TechInventor20_0-1678890915147.png

 

 

I hope someone knows what we do wrong or what is happening. We have a couple of projects that have lost progress because of the sudden shut downs of inventor.

 

Greetings!

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johnsonshiue
Community Manager
Community Manager

Hi! What Inventor release are you on? Please make sure all critical Windows updates are installed and the graphics driver is updated. Please install the applicable Inventor updates and Vault updates.

Another remote possibility could be display setting related. Go to Windows Display Settings and select the recommended resolution and scale. Right-click on Inventor desktop icon -> Properties -> Compatibility -> Change High DPI settings -> check both boxes.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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t.devriesQ4H3J
Participant
Participant

We have the same error message...

I'll give this a try