Inventor hangs for a few minutes?

[klbosch]

For the last few days evry time i use inventor 2019 i only get to complete 2 or 3 commands and inventor will lock-up with the spinning wheel then it will refresh for a few minutes/commands and lock-up again. i am seeing this in the application event log:

- System

- Provider

[ Name] PPO

- EventID 257

[ Qualifiers] 16639

Level 4

Task 1

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2018-09-06T21:09:46.027547300Z

EventRecordID 149300

Channel Application

Computer xxxxx

Security


- EventData

Policy Trigger 0 Seen. Profile Name: Inventor by Autodesk Policy Name: System and Power Optimizations Account Type: Machine Account Sid: S-1-5-21-27197806-4180779678-1307167499 Profile GUID: {B7F51224-03F0-4059-B3D9-0D9D7588266A} Policy GUID: {485D6293-CD21-4081-9287-C1EB7909835F}

[johnsonshiue]

Hi! This could be system related. Could you share your machine spec (CPU, RAM, and graphics card). Please make sure you do the followings.

1) All critical Windows updates are installed.

2) The latest graphics card driver is installed and your machine is using the dedicated graphics card to run Inventor.

3) Start File Explorer and go to %temp%. Delete as many files as you can.

Many thanks!

[klbosch]

Hi Johnsonshiue,

My system is Windows 10 Pro

Intel(r) Xeon(r) CPU E3-1505M v6 @ 3.00GHz

32GB Ram

Nvidia Quadro P4000 with 389.08 driver



I have cleared out my Temp folder and tried the reset utility with no change.. I just did a reinstall through control panel. I'll put it through its paces and update tomorrow

[klbosch]

I uninstalled and reinstalled inventor this morning. this did not provide a resolution. I began to Unload Add-ins. The first Add-in that i unloaded was the nesting utility. The issue went away loading the Nesting utility cause =s the lock-up/Freeze issue to return

[kelly.young]

Hello @klbosch just to be sure, have you installed the most recent Inventor Updates? 

Please select the Accept as Solution button if a post solves your issue or answers your question.

[klbosch]

Yes 2019.1.1 is installed