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Inventor Crashes with "New"

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Message 1 of 5
r0929182
Community Visitor
315 Views, 4 Replies
‎02-15-2023 07:57 AM
‎02-15-2023 07:57 AM

Inventor Crashes with "New"

Hello,

 

So i'm a student and i instalt "inventor professional 2023" on my laptop. When i open it and want to make a 3D or 2D drawing it crashes, i can't even say what i want to do its just i press on 'New' and then it crashes i have had reinstaled it for a few times nothing, reset it nothing. 

 

Kind regards

Liana

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Message 2 of 5
kacper.suchomski
Mentor
in reply to: r0929182
‎02-15-2023 08:23 AM
‎02-15-2023 08:23 AM

Are you sure your computer meets the Inventor system requirements?

 


Kacper Suchomski

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YouTube - Inventor tutorials | WWW | LinkedIn | Instagram

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Message 3 of 5
r0929182
Community Visitor
in reply to: r0929182
‎02-16-2023 03:17 AM
‎02-16-2023 03:17 AM

Yes, the first time i installed inventor it worked, my laptop crashed a few weeks later i reinstalled my laptop and all my programs, everything works exept for inventor. 

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Message 4 of 5
kacper.suchomski
Mentor
in reply to: r0929182
‎02-16-2023 03:50 AM
‎02-16-2023 03:50 AM

Probably your graphic card driver is not the best.

 


Kacper Suchomski

EESignature


YouTube - Inventor tutorials | WWW | LinkedIn | Instagram

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Message 5 of 5
johnsonshiue
Community Manager
in reply to: r0929182
‎02-16-2023 06:58 AM
‎02-16-2023 06:58 AM

Hi! Please make sure all critical Windows updates are installed and the graphics driver is updated.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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