Inventor crashes while using dynamic simulation

[Boopathi_Sivakumar]

It is been a while it is happening to me. At the first time when we give the input values to dive the mechanism it runs smoothly but whenever I get to change these values at the time of clicking properties it crashes every time. Its like seeing a still screen every time nothing works until I restart the software.

[JDMather]

Can you attach the assembly here that exhibits this behavior?

What version of Inventor?

[Boopathi_Sivakumar]

I am currently using Inventor professional 2018

[Boopathi_Sivakumar]

I could not cancel anything even the app is not closing as of now I am force stopping the app through task manger and restarting once again 

[johnsonshiue]

Hi! The behavior does not sound right to me. Could you try changing the hardware setting and see if it works better? Go to Tools -> Application Options -> Hardware -> change it to Conservative mode -> Ok. If it still does not work, please attach the files here or send them to me directly (johnson.shiue@autodesk.com). I would like to understand the behavior better.

Many thanks!

[Boopathi_Sivakumar]

I tried what you had told before but it still crashes. Here I attach the video and the files which I have used for the dynamic simulation hope you could understand better.dynamic simulation files

sorry for the delay.

[Boopathi_Sivakumar]

Hi all,

The problem was cleared after the latest update thanks for the concern guys.

[Anonymous]

Hi,

What do you mean by "latest update" ? 2019 version ? Because I've got this crashing issue each time I'm doing a dynamic simulation, and we are currently using the 2018 version. Do I have to upgrade all my machines (but as I'm a teacher, it is not so easy), or is there a way to fix the bug on the 2018 version ?

Thanks for your help

[Boopathi_Sivakumar]

I was using Inventor 2018.2 at that time and I got an update on 2018.2.1 That cleared all my issue.

[mdavis22569]

@Anonymous

You should be at 2018.3.2 as shown here:

[Anonymous]

Hi,

It's quite strange because I don't really have a release by asking the "About Autodesk" of my computer (see picture below). It seems that we don't get the update. Is it an automatic release ? Maybe it comes from my school firewall ?

[mdavis22569]

@Anonymous

Look in your Account manager:

https://manage.autodesk.com/cep

I would also monitor this page:

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/downloads/content/inventor-2018-updates-for-customers-subscription.html

So you just need 2018.3 and 2018.3.2

The Inventor 2018.3 Update process will silently uninstall 2018.2.1/2018.2.2/2018.2.3 prior to 2018.3 being installed. 2018.3 Update is a cumulative Update, it includes all fixes from 2018.2.1/2018.2.2/2018.2.3 Updates

[Mark.Lancaster]

@mdavis22569

I think @Anonymous is using a school's computer  (or I could be wrong) and most likely doesn't have the ability to update the school's machines and the school is still at the original release of Inventor.

@Anonymous is that correct, you have the problem on a school's computer or you're having the issue on your own machine/student license.

[Anonymous]

Yes, you're right ! I'm currently trying to reach my support to see if it is possible to lauch an update...But it could be long...But I guess there is no other possibilities.