Inventor 2024 Display Issue When Zooming

Inventor 2024 Display Issue When Zooming

iamerm
Collaborator Collaborator
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Message 1 of 11

Inventor 2024 Display Issue When Zooming

iamerm
Collaborator
Collaborator

We recently upgraded to Inventor 2024 (and updated to Release 2024.1)

 

When zooming in on certain assemblies, we are experiencing unusual display issues that did not happen on previous releases.  Here are some examples that will hopefully paint the picture:

 

 

ZoomIssue01-A.jpgZoomIssue01-B.jpgZoomIssue02-A.jpgZoomIssue02-B.jpg

 

The above examples were tested on 2 different PCs.  Any suggestions on what's happening?  Thanks in advance.

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Message 2 of 11

Gabriel_Watson
Mentor
Mentor

Some graphics rendering issues. I would recommend first testing "Conservative" under Tools tab > App. Options > Hardware, then "Quality". Then perhaps update NVIDIA and graphic card drivers. Lastly, try toggling "Software Graphics" on. If the latter fixes it, you may need a better graphics card to uncheck that for regular use.

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Message 3 of 11

iamerm
Collaborator
Collaborator

Thank you very much for your reply @Gabriel_Watson 

I should have mentioned the specs of the 2 PCs we saw this issue on:

 

Intel Core i9-13900K Processor; 64 GB Memory; NVIDIA RTX A2000

 

Intel Core i7-10875H Processor; 64 GB Memory; NVIDIA GeForce RTX 2060

 

I would hope that they are more than capable (especially the first PC)!  So I'm thinking there's something else going on here.  However, I'll try to experiment with your suggestions.

 

 

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Message 4 of 11

rui_wang
Autodesk
Autodesk

@iamerm

 

Thanks for your information. It is incorrect here but it cannot be reproduced on our side. Could you please provide your files and video with us for more investigation? You can reach me via email, rui.wang@autodesk.com. Thanks in advance. 

 

Thanks,

-Rui 

Message 5 of 11

iamerm
Collaborator
Collaborator

Thank you for reaching out @rui_wang 

I will try to email you today

Message 6 of 11

CGBenner
Community Manager
Community Manager

@iamerm  Did the information provided by @rui_wang answer your question? If so, can you share what the solution was so I may mark it as such so that others may find this in the future. Thank you very much!

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!



Chris Benner

Community Manager - NAMER / D&M


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Message 7 of 11

iamerm
Collaborator
Collaborator

@CGBenner  thank you for reaching out.  No solution has been provided.  Unfortunately the issue still persists.

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Message 8 of 11

johnsonshiue
Community Manager
Community Manager

Hi! Unfortunately, this is a limitation in Inventor graphics system (shared by multiple Autodesk products). When the Z-depth is small relative to the camera distance, the behind edges may bleed to the front faces.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 9 of 11

rui_wang
Autodesk
Autodesk

Intern bug has been reported as INVGEN-71505 and wait more information from component's team. Thanks. 

 

Thanks,

-Rui

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Message 10 of 11

iamerm
Collaborator
Collaborator

@johnsonshiue  why did this "limitation" not exist in Inventor 2021 and earlier?

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Message 11 of 11

johnsonshiue
Community Manager
Community Manager

Hi! I am sorry I misspoke. I was wrong. Rui mentioned that this was a known defect (INVGEN-71505).

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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