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Inventor 2023 Orbiting Freezes the Program

Inventor 2023 Orbiting Freezes the Program

john.barnard.hughes
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Inventor 2023 Orbiting Freezes the Program

john.barnard.hughes
Observer
Observer

NOTE: after separating mouse and keyboard inputs into different USB-C ports on my laptop, the issue seems resolved. The logical conclusion is that something hardware/driver related can't handle shift input + mmb input + mouse movement input all through one USB-C port, but then again it could be an Inventor issue. At least there is seemingly a workaround.

Hi, after recently upgrading to inventor 2023, assemblies that had zero performance issues in inventor 2022 are causing inventor to go non-responsive around every fifth time I try to orbit. Although the main assemblies I am working in are now considered "large", the problem has been present in all assemblies that I open in inventor 2023 including new ones with only a handful of components. The issue does not seem related to the size of the assemblies. These freezes last anywhere from 10 seconds to 30+ minutes. It has reduced my productivity by a very significant margin. 

I have tried everything I can think of, including the following:
- Complete uninstall of all Autodesk software and files, reinstall of only inventor 2023

- Updated Inventor to 1.1
- My machine is a bootcamped MBP with an i9 and an AMD 5500m graphics, I uninstalled the widely preferred graphics driver from bootcampdrivers.com and reverted to the "official" one (WHQL certified), this did not change the performance of inventor or fix the issue.
- Set all application settings to the exact settings specified by this article: How to optimize the performance of Inventor | Inventor | Autodesk Knowledge Network 

- Updated windows

Any suggestions appreciated, thanks.


EDIT:
In my desperate attempts to make it work, I switched my keybinds for orbit and pan, now pan causes the freezes instead of orbit. Somehow this is a hardware issue. Any ideas?? FYI whichever command is assigned to shift + MMB is causing the freezes.

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CGBenner
Community Manager
Community Manager

@john.barnard.hughes 

This is usually one of the first things I see people ask, so I'll ask it. 😁  Are all of your hardware drivers up to date since switching to IV2023?  Especially (in this case) the keyboard and mouse?

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Chris Benner

Community Manager - NAMER / D&M

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mdavis22569
Mentor
Mentor

First thing:

 

The AMD 5500m graphics isn't on certified list:

https://knowledge.autodesk.com/certified-graphics-hardware

 

It's also a:  mobile mid-range graphics card

 

I'd look at your Application Options and Display Tab and Hardware Tab..

 

play with the 3d navigation 

 

Also, what happens if you're just using the laptop any issues?

 

 


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