inventor 2019 hangs stops responding when clicking new

dinesh.solanki
Community Visitor
Community Visitor

inventor 2019 hangs stops responding when clicking new

dinesh.solanki
Community Visitor
Community Visitor

inventor 2019 hangs stops responding when clicking new. Note we are using 16 gb ram and task manager does not indicate any hight utlisation

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Mark.Lancaster
Consultant
Consultant

@dinesh.solanki 

 

Sounds like you have the create new file dialog off screen.

 

When it appears its hung

 

Do the following steps

 

ALT+SPACEBAR

M key

Left or Right mouse key

Move mouse..

 

Is there a dialog trapped to your cursor?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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johnsonshiue
Community Manager
Community Manager

Hi! Aside from out of focus command dialog like Mark mentioned earlier, another possibility is outdated graphics driver. Please make sure all critical Windows updates are installed and graphics driver is updated.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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