Inventor 2014 crashes on start-up

[Anonymous]

I've been using Inventor for several months on a standalone PC.  I went to start Inventor on Friday; as it was starting up the "Autodesk Inventor error report" screen pops up.  When I click on the "view report details" the "dump file" mentions an "ACCESS_VIOLATION" and the "dmpuserinfo" file mentions an "Error loading upiconfig.xml", as well as "ACCESS_VIOLATION".

I've tried restarting the PC and even uninstalled and re-installed the Inventor software.

I also tried several of the suggestions from other similar posts.

[Fouad-l]

Maybe you have to make a Clean uninstall of Inventor, delete the registry files, Restart Windows and then reinstall it . Follow these steps from start to end:

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

[Cadmanto]

Welcome to the forum.

Have you done any MS upgrades to cause this?  Any other software downloads taken place to cause this?  Clearly it was working.  Looking for differences in the time before versus after.

If this solved your issue please mark this posting "Accept as Solution".

Or if you like something that was said and it was helpful, Kudos are appreciated. Thanks!!!! 

     

[pdxmcad]

Make sure you have installed all available updates for Inventor 2014.   

Any chance you are using roaming profiles?

[Anonymous]

pdxmcad:

I believe I am using roaming profiles.  How will that make Inventor stop working?  Especially since the other Autodesk software seems to be working fine?

[Mark.Lancaster]

@Anonymous

If you can get the crash report dialog to appear again, please private message (PM) me and I will tell you your next step.  To PM someone, hover over their name about their avatar and select send message.

[pdxmcad]

There was a bug in the original release of Inventor 2014 which prevented it from working properly with roaming profiles.  The result was an immediate crash on startup.  The only fix is to apply all of the available updates.