Inventor 2010 Add-in Startup keeps unchecking

[michaelrestivo]

I have a 2010 inventor install.  I just finished a model, and am trying to create a STL file.  Save As does not show STL file format available.  I go to add-in manager through start button (can't access through Inventor ribbon button), and check stl translator load on startup box.  Inventor not running while I do this.  I check add-in manager through start button immediately after, and load on startup button returns to unchecked for STL translator.

[blair]

I beleive that you need to go through the File>Export>CadFormat for this and not the File>Save-As

[JDMather]

Go to File>Save Copy As>

expand the list of file types

take a screen snip 

attach the image here.

[michaelrestivo]

Blair,

Thank you for the quick response.  My export button allows only .xgl or .zgl.  The option button on the export dialog box can be pushed, but no observable action occurs.

[michaelrestivo]

JDMather,

Thank you for the quick response.  Here is the screen shot.....

[JDMather]

Can you attach the *.ipt file here?

Have you installed all Service Packs and Updates for 2010?

[michaelrestivo]

JDMather,

Again, thank you for responding.  I am a little retiscent to send the ipt file.  I do have access to individuals in my lab with Inventor, and will try and work with them to get the STL file.

As to the Service Packs and updates, I am not aware of ever conciously doing this.  Is there a procedure to perform, and do I need Admin rights?

Thank you!

PS-as a side note, I purchased Autocad Inventor 2015 via digital download, and have yet to figure out how to bypass our firewall to get it downloaded.  Urgh.

[JDMather]

Service Pack