Hi Kristin,
Based on your description, it sounds like you may have pre-existing sick constraints. If yes, you may want to fix them or delete them. When sick constraints are present, Inventor will try to solve the constraints system more elaborately as an attempt to resolve the errors.
Another possibility is that you may have extensive usage of Adaptive components. When a component is adaptive, its DOF is reduced and it is piggy-backed to the driving component.
Yet another possibility is tangent constraint. As an attempt to stabilize constraint solve, the tangent constraint participants may also have reduced DOF. You may want to use Cylindrical Face Mate or other equivalent constraints instead, when the participants have other constraints attached to them.
Please feel free to share an example that exhibits the behavior. Forum experts can help take a further look.
Many thanks!
Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer