error creating the lock file

[Anonymous]

Yesterday i started getting an error when opening templates. I am using inventor 2018. Any ideas on why i recently started getting this and how do i make it stop?

I go to File->New->choose either ipt or iam and get this error. After i click OK i can do everything as usual.

[Mark.Lancaster]

@Anonymous

My first suggestion is to make sure you have access to this location where your templates are stored.  Also confirm the person who has the ability to modify your templates didn't get the files hung in locked state.  Meaning can they delete that lock file that's indicated (if they are out of Inventor).

[Anonymous]

i do have access to the location where templates are stored.

how do i find out if the files are hung up in locked state? and how do i get this resolved if they are hung?

[Mark.Lancaster]

@Anonymous

If you exit Inventor, does that specified lock file disappear?

[Anonymous]

yes it disappears.

[Mark.Lancaster]

@Anonymous

Restart Inventor..  Are you seeing the message again?

@Anonymous  UPDATE...  Also check the amount of free disk space for the network drive..

[Anonymous]

yes but only if i try to create a new ipt or iam. if i open an existing file i do not see the error.

[Mark.Lancaster]

@Anonymous

Did you see my updated posting about checking to make sure there's enough free disk space.  Open Windows Explorer and click on This PC or My computer and check to make sure your drives are not in the red zone for disk space.

Meaning the drive usage (slide) would be in red..

[Anonymous]

ahhhh..... i am in the red zone 😞

im guessing this is my issue? if i free up some space should this resolve my issue?

[Mark.Lancaster]

@Anonymous

Yes..  But I was thinking more of the network drive location where your templates are located.  Make sure you clean out your personal temp (bring up windows explorer and at the top where your folder location is specified, type %temp%) folder.

Can you check your network drives (for the "red zone").

[Anonymous]

network is good.

[kelly.young]

@Anonymous did clearing out space fix the issue? Did you need more permissions/space on the network drive?

Please select the Accept as Solution button if a post solves your issue or answers your question.

[Anonymous]

@kelly.young I am still having the same issue. I attached pictures of the error and my system info

kelly.young has edited your attachment image for privacy

[Mark.Lancaster · Accepted solution]

@Anonymous

I still think there's something wrong with that drive location..  For a test can you copy your templates locally and tell Inventor to use the local templates.  Does the same message appear?

[Anonymous]

i copied my template folder to desktop and redirected the path and it worked fine. I deleted the files from the network and replaced them with the ones i copied to my desktop and directed the path back to the network and it works.

thank you for your help!