Engineering Design Review Process

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Hi Everyone,
Can someone give me some input on how your engineering process works through the design portion of the project?
We are transitioning from AutoCAD to Inventor and have proven processes in place for our engineering. The problem is, that process is based on older methodology (i.e. Drafting, then 2D CAD, etc.). Now that we are moving (finally) into the future, I believe that some or all or these processes need to looked at in regards to design concept to release to manufacturing.
The biggest area of concern for me is the way design reviews and customer approvals are handled. In the past we would create a drawing in AutoCAD and when that drawing was complete enough to be passed on to our customer for their approval, we can simply email that drawing. Currently, we are creating our 3D models, and then when we are to the point of approval, we then create a .idw of the machine, export that to AutoCAD 2D, then email to the customer.
That seems very backwards in my opinion. I have spoken to a friend in the same industry, and he told me their engineering dept does not create a single drawing until the job is completely finished and ready for manufacturing. ALL internal and external reviews are done virtually using the 3D models.
Any opinions or examples you can share would be appreciated.
Thank You!
Ron