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I'm the tech support for a school using Inventor 2017. We upgraded to Windows 10 (Students are using the LTSB Version) and with it upgraded to 2017 since our out of date version wasn't functional due to .NET changes.
The software locks up in the middle of use occasionally (as few as 2 students a day, as many as 10). There does not seem to be a similarity in what the students are trying to do when it locks up. It does not appear to be a network connectivity issue, as the youtube video they are simultaneously watching has not been reported as freezing when the issue occurs. Additionally they can access all their network shares while frozen. The software does not allow you to click any menu or options, they do not even visually change to show they are being moused over. However, if you close the software from the taskbar (right click icon, close) it prompts you to save changes and does so successfully. This tells me its not a full crash, but some other issue.
We are using server licensing and have enough concurrent licenses to fill 5 classrooms while only 1 classroom uses the software. I have tried hard wiring the computers into ethernet and disabling the "Show My Home on startup" option. The latter was a fix listed for a similar issue by other internet people. Any help would be appreciated.
Solved! Go to Solution.