Application Options "Unsupported Operation"

[Anonymous]

Inventor 2017

Went to change "snap to Grid" (which randomly turned itself on) and I'm told it is an unsupported operation. I can't make any changes to the settings at all.  

Anyone know why?

[mcgyvr]

Is this a new problem and you have been using Inventor on this computer before for a while without issues?

Have you made successful changes to the application options before?

Have you restarted your computer lately?

Have you tried the Inventor reset utility?

[Anonymous]

Yes this is new, been using 2017 for a year or so.

I don't remember when I was in here last, a month maybe? but I used to be able to make changes. 

I just restarted before lunch when I first found this problem. 

What is the restart utility? what does it do? 

[mcgyvr]

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@Anonymous wrote:

Yes this is new, been using 2017 for a year or so.

I don't remember when I was in here last, a month maybe? but I used to be able to make changes. 

I just restarted before lunch when I first found this problem. 

What is the restart utility? what does it do? 

---

Its in the Autodesk folder in your start menu (or whatever its called now in Windows 10)..

It will "repair" a corrupt user profile which can cause all sorts of goofy Inventor problems..

I would try that first..

Note: export your application options first so you can import them again after the reset.

[Anonymous]

I'll try that tomorrow probably, I am under the gun to get drawings out so I will muddle through today. 

[Mark.Lancaster · Accepted solution]

@Anonymous

In addition to @mcgyvr suggestion..

This message could point to the following (if the reset doesn't work):

1.  Corrupt C++ installation on your machine.  https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-Microsoft-Visual-C-Runtime-Libraries.html

2.  Corrupt Inventor installation.  Perform a clean uninstall per these instructions.  Just make sure to adjust settings if you have other Autodesk products already installed/working on your machine.  Install and apply all necessary updates.