2023 Application options keeps crashing?

[marc.coulentianos]

Hi all,
please assist- Inventor 2023 keeps crashing when I click on application options showing attached error.

[CGBenner]

@marc.coulentianos 

Hello and welcome to the forum!

Have you sent in any of these error reports when you see them?  Auto desk can take a look at them and often see exactly where the problem is.

[Gabriel_Watson]

You could open your dmp file to see what module/tool crashed and provide more info from that.
Have you tried installing the latest 2023 updates?
I would personally try to reset Inventor settings first (Start Menu > Autodesk Inventor > Inventor Reset Utility), then reinstall if needed.

[johnsonshiue]

Hi! Based on the crashing module shown in the dialog, it seems to be graphics related. Please make sure all critical Windows updates are installed and the graphics driver is updated. Also, send in the crash report with your email address (keep it private here) and then send me an email [email protected]. I would like to understand the crash better and confirm my suspicion.

Many thanks!

[marc.coulentianos]

Thank you for your response, I have sent in error report but not received a response for some time now

[johnsonshiue]

Hi Marc,

Please send me an email [email protected]. I would like to find your reports and understand the crashes better.

Many thanks!