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Your eligibility to use Autodesk products is undergoing standard export screening

5 REPLIES 5
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Message 2 of 6
Muhammad_Asim
Explorer
352 Views, 5 Replies
‎05-01-2023 04:17 AM
‎05-01-2023 04:17 AM

Your eligibility to use Autodesk products is undergoing standard export screening

Hi
I was using Fusion 360 from my student account and suddenly, my access become limited. When I visited the website, it is showing me "Your eligibility to use Autodesk products is undergoing standard export screening". Can anyone please reply me with a solution of what to do

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5 REPLIES 5
Message 1 of 6
Muhammad_Asim
Explorer
in reply to: Muhammad_Asim
‎05-01-2023 04:12 AM
‎05-01-2023 04:12 AM

Hi
I was working normally on Fusion 360 from my student account and recently, my access to full version of Fusion 360 become limited. When I visit Autodesk website and logged in, it is showing me "Your eligibility to use Autodesk products is undergoing standard export screening".
Can anyone please answer why it is showing and how to get access to full version of Fusion 360 again.

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Message 3 of 6
DarrenP
Consultant
in reply to: Muhammad_Asim
‎05-01-2023 05:42 AM
‎05-01-2023 05:42 AM

try another browser like chrome in incognito mode or
contact EDU support here: https://www.autodesk.com/education/support

 

DarrenP
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Message 4 of 6
TravisNave
Mentor
in reply to: Muhammad_Asim
‎05-01-2023 07:53 AM
‎05-01-2023 07:53 AM

Which country are you using your product?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 6
Muhammad_Asim
Explorer
in reply to: TravisNave
‎05-01-2023 09:36 AM
‎05-01-2023 09:36 AM

Pakistan
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Message 6 of 6
TravisNave
Mentor
in reply to: Muhammad_Asim
‎05-01-2023 09:45 AM
‎05-01-2023 09:45 AM

I don't see Pakistan on the approved ETR list of countries for license export.  But perhaps concessions are made for educational.  You might have to contact educational support or just wait it out.

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Export-Compliance-...

 

Good Luck!

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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