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Anonymous · ‎05-09-2017

I have downloaded Revit 2018 (free trial) and successfully installed it however i am receiving the following error message when i try to start it .

I have updated and restarted and turned off my firewall as well. Why is this happening?

Thanks in advance

Mark.Lancaster · ‎05-09-2017

@Anonymous

When you started Revit 2018, what option did you pick, Sign In, Enter serial #, Network? Or you didn't see these options at all?

Mark Lancaster

& Autodesk Services MarketPlace Provider

Autodesk Inventor Certified Professional & not an Autodesk Employee

Likes is much appreciated if the information I have shared is helpful to you and/or others

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Anonymous · ‎05-09-2017

Hi Mark

I did not see these options at all

regards

Paul

natasha.l · ‎05-09-2017

Hello @Anonymous,

Please take a look at the following article to make some adjustments to your LAN settings Subscription Licensing Error. Also, try to temporarily disable Firewall & Antivirus.

Let us know how it goes.

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist

natasha.l · ‎05-11-2017

Hello @Anonymous,

Let us know if you are still encountering an issue, I hope you have resolved it with the suggestions offered.

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist

Anonymous · ‎05-12-2017

Hi thanks but after trying the steps in the link above i was still stuck. So I downloaded 2017 and installed it this then allowed me to connect to the internet and acess the program. I then ran 2018 at same time and it worked for some reason. I wish i knew why but hopefully this works for others.