Windows acting weirdly after autocad2020 instalation

[Anonymous]

I am having a serious problem, after installing autocad 2020 and opening it for the first time, my system crashed and did an automatic windows recovery which was missing the autocad2020. I tried installing it again and now it crashed, gave me a blue screen of death and rebooted, now all text on my pc is in squares and triangles and other geometric shapes and I can't do anything. I can't open windows settings, launch programs etc. What could have caused this problem and how can I fix it?

[Anonymous]

What are your systems components? Sounds less like an Autocad problem and more like something went terribly wrong with your hardware.

[Anonymous]

My system is a lenovo ideapad laptop with intel i5-8250U and Nvidia mx150 graphics, 1tb hard drive, 12gb of ram and intel optane 16gb storage accelerator. I use windows 10 sourced from lenovo with the laptop and have installed every windows update. Anything else?

[Anonymous]

Could be driver issues, could be memory issues. I would considering giving a memory dump to someone that knows a little more, try posting on a microsoft forum, stack overflow, or heres a subreddit devoted to tech work https://www.reddit.com/r/techsupport/. Heres a link for how to get that dump file https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/how-to-post-crash-dumps-aft...

Obviously I understand that if you cant even read whats being displayed on your computer its going to be hard. Explain that too. Sounds like to me since it crashed when you opened autocad its probably a little bit of both memory failure and driver issues!

[Anonymous]

I will firstly recover windows from before this disaster, then I'll try that subreddit, since I don't have much time to finish my work. What is weird, I noticed that the start menu text is fine and the notification panel is also fine. If I find how to resolve this issue I will post here. Also, could this be an issue with intel optane?

[Anonymous]

Its possible... but I think its much more likely an issue with your hard drive, seems your operating system is even a little jangled. Which is probably not a good thing had a hard drive failure occur on an old laptop before and just ended up throwing the thing... 

[leowarren34]

I'd update all hardware drivers and chipset updates.

Then run the SMART status of your HDD.