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Installation & Licensing

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Post 1 of 9
Accepted Solution

Why my autocad suddenly request for reactivation

103 Views, 8 Replies
04-19-2017 11:03 PM

Hi,

 
I would like to know why suddenly my autocad "Product License Activation?
 

@afiziRDKM4

 

It would've been nice to know this was a old/retired/unsupported AutoCAD version up front.  Smiley Wink

 

So you have been using AutoCAD 2011 for 6 or so years without any activation problem?

 

Or you recently got this version?

Hello @afiziRDKM4,

 

Please be careful when purchasing Autodesk product from sources outside of our authorized resellers center on our website.

 

Taken from the "License Compliance" page of the Autodesk Website

 

  1. Can I sell or transfer my Autodesk software license?

When you purchase Autodesk software, you are in fact purchasing a license to use that software program. Prior to or on installation of Autodesk software programs, you must accept Autodesk’s licensing terms applicable to that Autodesk software program (Software License Agreement) which governs your use of that software program.

The Autodesk Software License Agreement contains restrictions on the use of that software program. Generally, you are not permitted to rent, loan, lease, sell, sublicense, or otherwise transfer the Autodesk software program to any other person without the prior written consent of Autodesk.

Please consult the Software License Agreement for the particular software program you have licensed for the specific terms of use.

Post 2 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 06:37 AM in reply to: afiziRDKM4

@afiziRDKM4

 

Welcome to the community...

 

What version of AutoCAD?   Are you a student?



 Mark Lancaster


  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee


 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast


 Kudos is much appreciated if the information I have shared is helpful to you and/or others


 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 3 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 06:39 AM in reply to: Mark.Lancaster
Nope. Commercial version.
Post 4 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 06:40 AM in reply to: Mark.Lancaster

Nope. It commercial version. 

Post 5 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 06:46 AM in reply to: afiziRDKM4

@afiziRDKM4

 

Type of commercial license do you have?

 

Perpetual on a active maintenance plan?

 

Term based subscription?   Did your subscription expire?   Were you off-line for more than 30 days?  What message are you seeing?  But do not share serial # info here, blur it out before sharing.



 Mark Lancaster


  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee


 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast


 Kudos is much appreciated if the information I have shared is helpful to you and/or others


 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 6 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 10:54 AM in reply to: afiziRDKM4

Hello @afiziRDKM4,

 

If you are a Subscription customer and do not have a constant/reoccurring connection to the internet every 30day this will happen. 

Every 30days you should be connected to the internet at some point to verify your license & use the software. Just sign in or reactivate the software with your Autodesk credentials. 

 

Let us know if you have any questions or concerns. Smiley Happy

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

 

 




 





Natasha Laureiro


Community & Social Media Support Specialist


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

Post 7 of 9

Re: Why my autocad suddenly request for reactivation

04-20-2017 06:02 PM in reply to: Mark.Lancaster

I dont know why. Then now i can't open my autocad. 

 

Please refer my attachment.

Post 8 of 9

Re: Why my autocad suddenly request for reactivation

04-21-2017 06:13 AM in reply to: afiziRDKM4

@afiziRDKM4

 

It would've been nice to know this was a old/retired/unsupported AutoCAD version up front.  Smiley Wink

 

So you have been using AutoCAD 2011 for 6 or so years without any activation problem?

 

Or you recently got this version?



 Mark Lancaster


  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee


 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast


 Kudos is much appreciated if the information I have shared is helpful to you and/or others


 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 9 of 9

Re: Why my autocad suddenly request for reactivation

04-21-2017 04:32 PM in reply to: afiziRDKM4

Hello @afiziRDKM4,

 

Please be careful when purchasing Autodesk product from sources outside of our authorized resellers center on our website.

 

Taken from the "License Compliance" page of the Autodesk Website

 

  1. Can I sell or transfer my Autodesk software license?

When you purchase Autodesk software, you are in fact purchasing a license to use that software program. Prior to or on installation of Autodesk software programs, you must accept Autodesk’s licensing terms applicable to that Autodesk software program (Software License Agreement) which governs your use of that software program.

The Autodesk Software License Agreement contains restrictions on the use of that software program. Generally, you are not permitted to rent, loan, lease, sell, sublicense, or otherwise transfer the Autodesk software program to any other person without the prior written consent of Autodesk.

Please consult the Software License Agreement for the particular software program you have licensed for the specific terms of use.

 





Natasha Laureiro


Community & Social Media Support Specialist


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

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