We experienced some technical issues. If any Products or Services are missing below, try signing in again.

[nikolaarsov]

Hi,

I'm getting this error >We experienced some technical issues. If any Products or Services are missing below, try signing in again.
It says that I have no internet access, also can't create a case "Submission not successful. Check details and submit again. If the problem persists, please try again later."

Anyone experiencing this today?
What can I do?

[dsmith]

WE have had quite a few customers contact us in the last hour or so. So could be an Autodesk Issue

[nemus2ltd]

Hi 

exactly the same, logged into my autodesk account, no products showing, message now reads please connect to the internet you have 3 days remaining I am connected to the internet and my account is showing connected is there an

issue with autodesk panic now got loads of work to do.

[dtpeter2901]

We are also running it a similar issue.  We get a 30 day extension for Revit, but Autocad Kicks us out and we're not allowed to work.  

Someone from Autodesk needs to address this issue NOW.

We just switched over to this wonderful User Based License system in September.  So we have no option to point to a back up license server or anything.  We're dead in the water, loosing $$$$$ and productivity every min.  

Simply Put, Unacceptable. 

[travis]

Yep, my licenses reverted back to student licenses this morning. So I'm twiddling my thumbs and hoping I'm not going to be working on Thanksgiving now. 

[david.westA698K]

In the same boat using Revit 2021 / Autodesk 2019. Even trying to log in on the web is giving me problems

[dtpeter2901]

FYI

We've heard back from our Rep.  It's an issue with an AWS data center that hosts Autodesk's licensing service.

[jmiller84M9R]

We are experiencing an issue as well with licensing and cannot use AutoCAD. "The License manager is not functioning or is improperly installed".

User management isn't available on my admin account either. I am assuming this is also has to do with the AWS data center outage. 

Re-signing in doesn't fix the issue and at times, cannot even sign into Autodesk account.

Our company's entire CAD department is currently dead in the water because of this.

[travis]

Is everyone's products working again? I noticed that on the Products and Services page, my licenses are all back. But I have a subscription to Civil 3D and an older student subscription, but Civil 3D still only opens up as the Student version. 

[Discussion_Admin]

We had some issues earlier.

Are you still having problems?

DA