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Vehicle Tracking home use licence

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Message 1 of 3
austin.fairley
271 Views, 2 Replies

Vehicle Tracking home use licence

I have requested and received a home use licence for vehicle tracking but when I try to use Vehicle Tracking it tells me that it failed to retrieve a licence, error 20, I haven't been prompted to put in any licence details so it is probably still looking for the network licence. does anyone know how I input the new licence details?

 

Thanks 

2 REPLIES 2
Message 2 of 3
natasha.l
in reply to: austin.fairley

Hello @austin.fairley

 

When Vehicle Tracking is installed with an application & you have been using a network license you can "Release License" in the help section of the plug-in. Then, access the "Help" section again to validate the Home Use License. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 

 

 
 

 

 

Message 3 of 3
austin.fairley
in reply to: natasha.l

Thanks for the help, i ended up uninstalling vehicle tracking and starting again which seemed to do the trick.

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