Solved: Upgrading to new System

jrankin23 · ‎03-12-2017

Shortly I will install all new parts, Mboard, 2 Video boards, CPU, RAM and will have to bring MAX 2015 over to this build.

I understand that MAX will see this as a different computer and I will use the Lic. Tranfer Utility to manage this.

On an older post here, Travis stated that it may be necessary to do a manual install, that the LTU can be unreliable?

Is this true and should I be aware of other Gotchas in doing this.

Thank you.

John R.

TravisNave · ‎03-12-2017

I still wouldn't trust the LTU. I suspect though you should just be able
to reactive the normal method. If not, I don't see any reason why you
wouldn't get an activation code.

Travis Nave

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jrankin23 · ‎03-24-2017

Travis,
Thanks for your advice kast week on the best way to move Max2015 to a new system.
I would have used the Lic. Transfer Util. had you not told me to just install and Activate again.
I trust that this will work or should I do the Lic. transfer, save it anyway - before going ahead
with the new system?
I guess I'm a little concerned that just Installing and Activating may not work?
Thanks for your patience!
John R.

jrankin23 · ‎03-24-2017

Travis,
Thanks for your advice kast week on the best way to move Max2015 to a new system.
I would have used the Lic. Transfer Util. had you not told me to just install and Activate again.
I trust that this will work or should I do the Lic. transfer, save it anyway - before going ahead
with the new system?
I guess I'm a little concerned that just Installing and Activating may not work?
Thanks for your patience!
John R.

Mark.Lancaster · ‎03-24-2017

@jrankin23

I will stand right next to @TravisNave and say the same thing.. The LTU is flaky and I wouldn't trust it either. Sometimes it works and other times it doesn't. Meaning you could get the license transferred up to the cloud and than on the new machine it fails to see it. Just install and activate it on the new machine.

Update: Even if you do run into an activation issue you can contract the Autodesk Activation Team and they will assist you:

AUTODESK LICENSING & ACTIVATION TEAM CONTACT INFO

Ask AVA (Autodesk Virtual Agent) in English: Online

Phone: (866) 681-4359

Mark Lancaster

& Autodesk Services MarketPlace Provider

Autodesk Inventor Certified Professional & not an Autodesk Employee

Likes is much appreciated if the information I have shared is helpful to you and/or others

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

TravisNave · ‎03-24-2017

Yep, exactly. I mean, you are welcomed to try the LTU, but when it doesn't work, I wouldn't waste your time trying to figure out why. Again, it is much easier to just try to activate manually, or get your VAR to assist if it doesn't work. I think I'd rather get the flu then have to use the LTU.