Unable to put serial number activation on Maya 2020 Arnold License Manager

Anonymous

Unable to put serial number activation on Maya 2020 Arnold License Manager

Anonymous
Not applicable

I'm trying to installing Maya 2020 app but having trouble and stuck after clicking enter a serial number.

and pop out a new window showing a triangle with an exclamation mark in the middle. When I clicked activate..

Screen Shot 2020-01-21 at 8.22.25 PM.png

 

It showed me a license error window. I do try to look for arnold 6 license app but it's not available to download by student on their own device and updateing my AutoDesk manager but doesn't work. anyone can help? 

Screen Shot 2020-01-21 at 8.20.24 PM.png

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natasha.l
Alumni
Alumni
Accepted solution

Hello @Anonymous, 

 

As a student you have access to Autodesk Maya and/or 3ds Max, both include the Arnold renderer. If you'd like a standalone Arnold license for batch rendering or 3d DCC tools, it must be requested through the administrator of your educational institution. 

 

Article: How to request an Arnold Educational License

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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natasha.l
Alumni
Alumni
Accepted solution

Hello @Anonymous, 

 

Just checking in with you, hope you were able to resolve this.

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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Anonymous
Not applicable

Yes! it's already resolved by reinstalling and activated. thank you! 

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Anonymous
Not applicable

Hi Natasha,

I think it's the same problem.

I'm trying to install arnold on Cinama 4D r21. I've the serial like single users but from ArnoldLicenceManager I can't Activate product.

Thank you for help me

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