I'm trying to installing Maya 2020 app but having trouble and stuck after clicking enter a serial number.
and pop out a new window showing a triangle with an exclamation mark in the middle. When I clicked activate..
It showed me a license error window. I do try to look for arnold 6 license app but it's not available to download by student on their own device and updateing my AutoDesk manager but doesn't work. anyone can help?
Hello @Anonymous,
As a student you have access to Autodesk Maya and/or 3ds Max, both include the Arnold renderer. If you'd like a standalone Arnold license for batch rendering or 3d DCC tools, it must be requested through the administrator of your educational institution.
Article: How to request an Arnold Educational License
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @Anonymous,
Just checking in with you, hope you were able to resolve this.
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
