unable to install Autocad 2019

[Anonymous]

I was unable to install Autocad 2019 and Revit 2019 trail versionsvit 2019 trial versions

[pendean]

Read this https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

[DarrenP]

why are you posting about this again?

read your other thread: https://forums.autodesk.com/t5/revit-architecture-forum/revit-extensions-for-revit-2019/m-p/8482105#...

[natasha.l]

Hello @Anonymous, 

Thank you for posting. We hope you received that answer you were looking for. The message indicates your version of Windows 10 is not supported with these 2019 versions. You will need to update your operating system. 

1. Reboot the computer, make sure apps are not auto running in the background 
2. Log in as Administrator 
3. Make sure you have an uninterrupted & high-speed connection to the internet
4. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
5. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
6. Apply the update, if you need further help please reach out to Microsoft 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[leowarren34]

Ensure you have enough disk space and privilages to write to that disk, try creating a new local admin user and install using that profile which get around UAC, disable all AV and firewalls.