Unable to get educational access

Unable to get educational access

n11653396
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Message 1 of 2

Unable to get educational access

n11653396
Community Visitor
Community Visitor

Steps to reproduce
I've been trying to get "educational access" for the past week. every time I try to acquire it it states, "Apologies for the delay. The verification system is currently experiencing a problem. We’re working hard to resolve the issue. Please try again later." Is this an issue on my side or on yours?


Expected results
Help getting my educational access


Actual results
help


URL where issue occurs
https://www.autodesk.com/education/edu-software/overview?sorting=featured&filters=individual


Browser
Safari


OS
Mac


Attachment



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Message 2 of 2

mdavis22569
Mentor
Mentor

So try Google Chrome, using the Incognito mode

 

https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop#:~:text=New%20Incog....

 

If that doesn't work,

 

Please then reach out to support: https://www.autodesk.com/education/support


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---------
Mike Davis

EESignature

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