Unable to active my inventor 2016 ( student licenes )( Error 400 )

[Anonymous]

Hallo. Posted on this forum since i cant seem to find an english forum? I have a problem with installing my 2016 inventor. Im unable to active the key once i installed it. I have a student license.

[muriel.a]

Hi @Anonymous and welcome to the Autodesk Community!

For licensing assistance, please contact the Activation and Registration team through our Contact Us page. They will be happy to assist you with this!

[Anonymous]

@muriel.a Hallo. I have tried the contact us page and i keep getting sent back and forward. I cant seem to find an email address to contact on? I had same problem with the 2015 version but back then i sent an email to support and they sent a 13 digit activation code which i could then activate my inventor.

[Anonymous]

This is the screen i get when i try and activate

[Anonymous]

Trying again 😄

[Mark.Lancaster · Accepted solution]

@Anonymous

Either use the Autodesk Register Once Web site (link in my signature) or on the right side of your posting is a link that states New: Get an Activation Code.

[Anonymous]

I dont know if im just out of luck.
But when i click "request a code" i get:

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

I will try again later 😄

Thanks for the replys

[Anonymous]

Well seems the server is still down. Tried to get an activation code but it keeps saying internal error... Is there somthing wrong with the server?

[camilo.lemos]

Hi @Anonymous

For licensing assistance, please contact the Activation and Registration team through our Contact Us page. Please be sure to wait for the page to fully load so that the contact options become visible.

I hope this helps!

[Anonymous]

Hey @Mark.Lancaster I finally got it to work. I went thru your link in the signatur. There i registerede the product again. But i had to delete my account which was connected to the product key i think. Atleast i had to remake the account with name address etc etc. After that i got an activation code which i could use. This finally worked. The other service thru the website "otto" where you try and recieve a code still gives internal error. I tried on another computer which gave same problem

[Anonymous]

Dear,

I am getting error 400 during activating student license.

Could you please help me?

[Mark.Lancaster]

@Anonymous

To the right of your posting is a link called New: Get an Activation Code.

[natasha.l]

Hello @Anonymous,

Welcome to the community! 

As a student, you have access to 2015-2018 for 3yrs when you create an Educational Community Account you have access to all the information you need to download, install & activate. You do not need an activation code. 

Please review the information in this article: Steps for Setting-Up Student Software

Thanks for posting. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.