Hi Everyone!
I am starting this series to hopefully help you find the solution to your questions more easily! I will be analyzing both, Thread Topics here in the forum and Support Case Topics to identify the Top 10 common issues related to Installation and Licensing. The goal of this is help you all find solutions to your questions more easily, so I will be attaching the links to our AKN Articles that help answer these common issues! I will be updating the articles linked here bi-weekly and will be listing out the top 10 articles corresponding to the top 10 issues over the past two weeks. If there is an article or an issue you would like me to highlight that you do not see in the list, please feel free to reach out to me and I will add it to the list!
- " Contact your administrator to be able to log in." when trying to sign in via Autodesk Single Sign-...
- "[install filename] can't be opened because Apple cannot check it for malicious software" when insta...
- "Couldn't create deployment folder at [path]" when downloading an Online Deployment
- "0x80070643 - Fatal error during installation" when installing Desktop Connector
- "400 Your request resulted in an error. Error Code..." appears when testing connection in Autodesk S...
- "7-Zip ERROR" when installing an Autodesk product
- "A software problem has caused [...] to close unexpectedly" when launching an Autodesk software
- "Aborted.(Error:7)" during installation with Autodesk Install Now
- "Activation limit reached (or exceeded). (Error: 10)" when attempting to activate Autodesk products
- "Activation request does not match license type" when activating an Autodesk product
I hope this helps you all!
Best,
Tiana.D
Community Manager
