Thanks for initiating your product activation. The system encountered a problem

[Anonymous]

hi everytime i try to activate a program i get the message.

Register Once - Welcome!

Thanks for initiating your product activation. The system encountered a problem registering or activating your product. Please submit your registration information to us in a Customer ServicRegister Once - Welcome!

and if i click on the link in the error it will say script error of some sort.

can someone pls help me?

Thanks.

[natasha.l]

Hello @scottdewildt,

You seem to be trying to activate, have you conducted the steps below. Can you please share the script error you receive, (I wouldn't want to guessing)? 

1. Be sure you are signing in with the correct Autodesk Account credentials or change them 
2. An internet connection is required to activate, every 30days you should be connected to the internet at some point (to verify your license & use the software) Adjust your proxy settings, to allow access during the install & first launch, also make sure you have an uninterrupted connection. You can try another Wifi network location
3. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system

Let us know how it goes. 

Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.