Switching operating system from PC to MAC

[Anonymous]

My son was setting up his student account - unsupervised - and put that our operating system is a PC when it is a MAC. Please help him get ungrounded by telling me how and where to change this.

[Mark.Lancaster]

@Anonymous 

Its not a major problem or issue.  Just go back https://www.autodesk.com/education/free-software/featured and request the product in the MAC OS you'll need.   Are you talking about AutoCAD?  Or something else?

[Anonymous]

On Wed, Jul 10, 2019 at 7:27 PM Blake Hunt wrote:

> Hello Mark,
>
> First, I would like to thank you for getting back to me. It has been so
> hard getting a human being to communicate with me. I’m still getting an
> error message, after trying your suggestion. It’s says that it “doesn’t
> appear to be a valid download file”. What did I do wrong?
>

[Mark.Lancaster]

@Anonymous 

Educational and student accounts have limited supported since they get their product for free.  So its basically through the forums or the Autodesk Educational Support Team.

Anyhow you have never indicated what you are trying to download.   Autodesk Product and Version?

[Anonymous]

I am trying to get inventor, 2019 version .

[Mark.Lancaster]

@Anonymous 

That's the problem..  Inventor is a Windows 64B only based application.   You will need to have a Windows partition on your MAC using Bootcamp or Parallels

As In indicated earlier there's only a few applications that Autodesk offers that runs on a MAC OS and Inventor is not one of them

[Anonymous]

Oh my gosh! I thought that I set it up wrong all this time. Thank you so
much for this.