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Suddenly unable to login to Revit. "Export Screening"!?

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Mensaje 1 de 3
sacchiJRHPF
255 Vistas, 2 Respuestas

Suddenly unable to login to Revit. "Export Screening"!?

Hi,

suddenly I am no longer able to login to Revit 2022, got this message:

 

"Export Screening
Your eligibility to use Autodesk products is undergoing standard export screening. You can visit our Export Compliance page or contact us for more information"

Could anyone help me? Thx.

 

Some further info:

Up to last week Revit worked without problems, I haven't change anything in the meantime, my account is still the same, the password too.

My license is active.

I am from ADN subscription.

I installed the latest Autodesk patch about the "license vulnerability fix".

I have not installed yet the latest hotfix for Revit 2022 2022.1.3. 

My PC is Windows 11 64 bit.

 

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2 RESPUESTAS 2
Mensaje 2 de 3
pendean
en respuesta a: sacchiJRHPF

You will need to reach out to EDU Support: 'export screening' is a process that should only day one business day but can go on for 30-days for some unfortunate users. No one in the forum can do much about it. Sorry.
Mensaje 3 de 3
mdavis22569
en respuesta a: sacchiJRHPF

Not a lot can be done, wait it out or submit a ticket

 

https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options


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