Subscription account issues.

[giasahmad]

I discussed my account with Agent Israel. I then updated my credit card. Apparently my account was later cancelled on the date, so I will have to pay higher amount. I discussed this with three other agents, Madireddy, Swetha T and Mano; none of them could help. A supervisor (?) will be calling later.

This has not been a good experience. It is hard to recommend Autodesk stocks to fellow members of my stock club.

[post title modified 11/4/24 by cgbenner]

[mdavis22569]

Are you using a reseller or talking to the Autodesk store itself? 

https://www.autodesk.com/products

You can call Autodesk purchase support at (855) 664-9297.