Installation & Licensing

Installation & Licensing

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Observer
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Post 1 of 3

Student Licenses Rejected

171 Views, 2 Replies
04-05-2013 11:52 AM

Hi,

 

I have recently downloaded the Revit Architecture 2012 and AutoCAD, Architecture 2013 and SketchBook from the student 'Download Centre', unfortunately the serial-number I was given on the website keeps being declined and I have reinstalled all product but without success. Any alternatives to activate my student license?

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Post 2 of 3

Re: Student Licenses Rejected

04-05-2013 07:39 PM in reply to: wllmos

Hello Willem,

 

It appears as though there is an issue associated with your account which is preventing your license information from flowing into our backend systems properly.

 

The only workaround would be to create a new Education Community account with a different email address and request new serial numbers.

 

My apologies for the inconvenience and please feel free to let us know if we can be of additional assistance.

Observer
2 Posts
Post 3 of 3

Re: Student Licenses Rejected

04-06-2013 03:32 AM in reply to: philip.s

Hi Phil, 

 

Thanks for the information rather odd that has happened, but I'll do that right away and see how it goes!

 

 

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