Some products failed to install, Result 1619 Revit 2017. I've tried everything

[Anonymous]

Hi,

I'm currently having a problem installing Revit 2017 software for student, I've been trying to install it for 2 days now since I format my laptop last 3 days. I've tried uninstalling as well as reinstalling the microsoft c++ etc as stated in some solution for this problem. I've also tried installing from the virtual agent but nothing seems to work. I'll be starting my next semester shortly and I really desperately need to reinstall it and I'm honestly at a loss. Attached here is the photo and installation log of my failed installation. I would really really appreciate it if my problem can be solved. 

Thank you, please, thank you very much,

Dalia.

[Otto]

Hello tetrasquares and welcome to the Autodesk community!

It looks like you're seeing the "Some Products Failed to Install" error. This error can be caused if prerequisites have already been installed on the target machine. Incompatible versions, or even the same version, can cause this problem. The following article(s) should help you resolve the problem:

Error: "Install complete. Some Products Failed to Install"

After uninstalling the necessary files, please fully shut down your computer and reboot it for the changes to take effect.

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Darin.Green]

@Anonymous

Try running the installer directly. Browse to and double-click the exe file 

C:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe

 If there are any errors, it should display them and you can post it here. 

Depending on the error, we may be able to avoid installing Visual C++ 2005 SP1 by commenting it out of the setup.ini file.

[Anonymous]

Hi, thank you very very much for your reply.

So I tried browsing and double-clicked the exe file. The error shown was as in the photo attached in my reply here. I don't quite understand how to solve it from the error shown, can you please assist me on how to? I'm really sorry for the trouble.

Thank you.

[Anonymous]

Hi,

Sorry but I tried to install it referring to the solution, the same problem still occur. I uninstalled microsoft c++ 2008, 2010, and 2012 as stated and left the 2005 one.

Thanks

[Anonymous]

@Darin.Green

[natasha.l]

Hello @Anonymous,

The AIDA tool can help you find the root cause of a 1619 error, so give it a try and post the results if you need our help.

1. Download the installation executable from the following link to download AIDA.

2. Double-click the executable and click the “Install” button

3. Accept the license agreement and click “next”

4. Click the “Install” button. The install should complete in 1-2 minutes. Click “finish” when complete

5.Launch AIDA. The one click functionality should detect the most recent install log file containing errors and provide an output HTML file.

6.If the utility is unable to detect a log file with errors, you can click the "load logs" button and manually locate the log which will have a naming convention of "[Product Name] Setup.log" for the product that had the install failure.

7.If the utility is unable to provide you with a solution, click the "Create Zip File Button" to save a zip file with all the logs and analysis associated to with the install. 

Tips for uninstalling Microsoft C++ Redistributables

• Uninstall the items causing the errors listed in your Windows Start > Control Panel 
• If you have an older OS locate them here to install them back on your computer:\Autodesk\(Product)\3rdParty\ (in the x64 and x86) \VCRedist   

OR

• If you have a Windows 10 OS install them all back on your computer by visiting the Microsoft website. 

Note: The file names for each download are the same, so be sure to not overwrite a prior one before installing it. Download one, install it, then download the next, install it, etc.

Please let us know how it goes.  

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.

[Anonymous]

Hi, 

Thank you very much for the reply, I've downloaded and installed AIDA as required. The current problem is I'm not able to launch it, everytime I try to launch it, what's shown is the installing windows. Please help?

Thanks

[Mark.Lancaster]

@Anonymous

Can you show what you are seeing with the AIDA?