Revit 2024: "Failed to initialize DownloadManager!"

[walter_beamer]

I am attempting to install Revit 2024. I downloaded the Autodesk_Revit_2024_CWB_install.exe file and double clicked it which from what I can understand is meant to run the Autodesk Create Installer, but instead I get a "Failed to initialize DownloadManager!" error and the process stops. 

What are the next steps required to get this issue resolved?

[Anonymous]

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Failed-to-initiali...

[walter_beamer]

The above link does not resolve my issue. The Autodesk Access Service Host is running on my system and I still get the same "Failed to initialize DownloadManager!" error.

[walter_beamer]

It should be noted that the above described issue occurs when I try to use the following file:

Create_Installer_RVT_2024_English_WIN64.exe

If I try to use the Autodesk_Revit_2024_ML_setup_webinstall.exe file I get a "7-Zip Error".

I have consulted with the 7-Zip Error thread on the forum, but none of it seems applicable to my issue.

[mdavis22569]

@walter_beamer 

Try this:

P1:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P2:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P3:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P4:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P5:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

[walter_beamer]

The links in the above reply reference P1,P2,P3,P4,P5, but the files are P1(x4) and P5. Can you please resend p2-p4?

[mdavis22569]

Grab them from here ..   it's acting up my apologies

https://forums.autodesk.com/t5/installation-licensing/2024-product-download-links/td-p/11835996/high...

Revit 2024:

P1:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P2:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P3:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P4:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

P5:

https://efulfillment.autodesk.com/NetSWDLD/2024/RVT/E7F68AA6-4954-3ACE-8543-D2FCC9B0A356/SFX/Revit_2...

[walter_beamer]

Hi Mike, Thanks for the revised link. I downloaded all 5 of the files and then ran #1. It failed to get past 3% and ended with an Install error, Error-9.

The "How do I fix this?" link is broken and leads to a 404 Error

Am I doing something wrong? Any other ideas? 

[mdavis22569]

That sounds like a missing Windows update:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-install-couldn...

Any pending updates? What's the current build of Windows? Can you share the Winver? 

[walter_beamer]

Windows Update says I'm current. 

I'm running Windows 10 Pro Ver 22H2 Build 19045.3570

[mdavis22569]

I'm still looking at something PC related .. I use those installers (as do others) numerous times a week if not numerous times daily. 

Nothing wrong with those installers.      

So we need to go backwards: 

Let's clean out the %temp% folder. 

Let's run the Microsoft FixIt tool .. 

Maybe a new Windows Temporary profile 

[walter_beamer]

I am not familiar with the Microsoft FixIt tool. 

[mdavis22569]

https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-r...

[walter_beamer]

The Troubleshooting program was not able to identify the issue.

[mdavis22569]

Let it finish .. and then retry.

Delete everything prior from C:\Autodesk

Clean out the %temp% folder 

Clean out the C:\download except for the 5 downloads.  Re-extract it.

I'd consider a different Windows profile to test too. 

[walter_beamer]

Mike,

Can you please clarify what is intended by %temp% folder? Is it the C:\Windows\Temp or the 

C:\Users\profile\AppData\Local\Temp folder or something else?

[mdavis22569]

put %temp% in the Windows Explorer and it'll bring it up

or put it in the Search for the Windows box. 

[walter_beamer]

I Deleted everything in the C:\Autodesk Folder

I Deleted everything in the %temp% folder 

I Deleted everything in C:\download and then redownloaded the 5 downloads. 

I Re-extract the installer by clicking on file 1 of 5 and it extracted everything into C:\Autodesk\Revit_2024_G1_Win_64bit_dlm and the installer began. 

It again failed and presents the Install Error -9 message as it did above. 

What else can be done?

[pendean · Accepted solution]

@walter_beamer logout as you then log back into your PC as an all-new user with full admin rights.
When you are ready to install the software, right-click on the first installer file you downloaded and select RUN AS ADMINISTRATOR.

Best of luck.

[walter_beamer]

That finally did it. Thank you.