revit 2023 throwing an license manager not functioning properly or is not properly installed. Revit will shut down now.

[kstanwick]

so we cloned our stem lab.  Revit is only opening on half of the lab.   the other half is giving us this error. 

win 11

revit 

3d max

inventor

autocad

maya

all 2023 versions.  clean OS installation.

I downloaded and am using a stand alone installation vs the network ver.  we have ben using autodesk this way since maybe 08.

[natasha.l]

Hello @kstanwick, 

Thanks for posting during our office hours. This error typically appears when the Autodesk licensing services need to be updated. Please refer to the "The License manager is not functioning or is improperly installed" article for guidance. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[kstanwick]

yes thanks yes from my reading I would say correct....however. I am still
getting the error.

My next solution is to just reimage the PC as half of the lab PCs are
working fine.

I will continue this as I solve my problems. All of your suggestions in
the forums are not helping.

Thanks for your offer....but I'm way past this part. Sad the support for a
product has such a limiting way to get it resolved.

thanks Kurt

[Simon_Weel]

What happens if you re-install / update the license service on the problem-machines?

[mdavis22569]

@kstanwick 

Did you put a support ticket in on this? 

[mdavis22569]

But to add:

Check your permissions and antivirus .. 

Also, try having a student that can log in on a good PC go to one of these and try logging in. If they can't, it's likely a profile / permissions issue. If they can't, it' likely something software ( or still PC / Permission ) 

Trying to eliminate things

[kstanwick]

Yes I did. I was referred to a link to get the licensing manager update.
I believe I have already tried this. I am trying it again. I will let you
know about the results.

Kurt Stanwick
Lenape Valley Regional High School
Stanhope, NJ

[kstanwick]

Hi I am going to try this again. I received a link to licesning manager
update. I believe I had tried this earlier. maybe a different file ver?
I have to try thanks for the reply.

Kurt

[kstanwick]

OK so I did just try and update the installer file and it still gave me the
error message. What we are doing now is re imaging the PC. We just did
one and it worked so something must have gotten corrupted during the
imaging process that made REVIT 2023 fail.

This is a fix that maybe should be posted since the license update
installer did not work. Documentation shows that this was all for old
versions of your product and did not apply to REVIT 2023 at all.

I will keep this updated as we go.

thanks for everyone's concern as I am going to copy and paste this reply
into the other inquiries

[mdavis22569]

We're all here to help ...

M

[kstanwick]

Awesome.....So can you help get my other tech guy into our High School
account? He is locked out of it. I guess only one person or email address
can access our High School account? I have also tried to manage users, and
that link is a broken one.... Please let me know if you can assist with
that ongoing headache for the past month...or if you can point me into the
proper direction, that would be fantastic as well.

thanks Kurt

[kstanwick · Accepted solution]

Update to this issue.  Not that there is a fix but what we did was re image the PCs that had failed.  We opened up both AUTOCAD 2023  and REVIT 2023.  Once we opened them and verified they are working, we joined the domain, added MS Office 2019 and finally McAfee.  Win 11 on Dell Precision 3431.  We also added M.2 one Tb drives vs the existing 256Gb. drives.  Our Cloning was used with a USB Clonezilla boot stick and SSD external drives.   The image size for this lab was about 110Gb.  I hope this helps other people who are having issues.   Note:  This is with the stand alone license downloads for CAD, REVIT, INVENTOR, 3DMAX and MAYA 2023.