Revit 2021 fails to install with an error code 1603

Revit 2021 fails to install with an error code 1603

lawrenceville.dravasco
Explorer Explorer
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Message 1 of 5

Revit 2021 fails to install with an error code 1603

lawrenceville.dravasco
Explorer
Explorer

Revit 2021 starts installing well up to a point and fails just past the licensing service installation but during the Revit 2021 core content install. I've attached the install logs.

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Accepted solutions (1)
8,143 Views
4 Replies
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Message 2 of 5

Tony_Michniewicz
Autodesk
Autodesk
Accepted solution

Your install log file included the following:

Running helper with params: "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\10.1.0.3194\helper\AdskLicensingInstHelper.exe" upgrade isUpgraded
LicensingCustomAction.licIsSvcUpgraded [I] [17:14:08:625]: process exit code: 106
LicensingCustomAction.licIsSvcUpgraded [E] [17:14:08:626]: exit code: 0, output: Error: The specified service does not exist as an installed service.

 

This lines up with description that the install failed during licensing service installation.  My initial suggestion would be to see if the following folder exists on your system: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing.  If so, run the uninstall.exe file located in this folder to remove the currently installed version of this component.

 

If that doesn't resolve the problem, then I recommend checking out this article, which covers how to download and install the latest version of the Autodesk licensing service.


Tony Michniewicz
Revit Software QA Analyst
Message 3 of 5

lawrenceville.dravasco
Explorer
Explorer

Please attach the article @Tony_Michniewicz 

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Message 4 of 5

Tony_Michniewicz
Autodesk
Autodesk

I apologize for forgetting to post the link that I had mentioned previously.  Here it is: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Autodesk....


Tony Michniewicz
Revit Software QA Analyst
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Message 5 of 5

Anonymous
Not applicable

Hey you solved my issue aswell.

Thank you so much for your help, I have been struggling on it for hours and I have a deadline in a few days!

 

Thanks again

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