Revit 2019 no longer available for download and or any of its updates

[MKabachenko]

I am a sysadmin for a large Architecture and construction department within our company.

Once per month we have a sync meeting to go over available Revit updates with leadership before pushing out the updates via silent installers using BigFix the following month. Revit 2019 and its updates were available to download and install as of last week and are now gone.

Most of our users are on Revit 2019 (2.5 update to be specific) and so are most of our projects. 

I have created several support tickets already only to be told that I can be emailed the base install files for Revit 2019 but that they no longer have access to the 2.6 update.

So does Autodesk expect me to uninstall all Revit 2019 versions and revert to the base version of Revit 2019 to maintain parity with all of our end users including any new ones that need to continue projects in Revit 2019? Does Autodesk even think any of these things through before pulling products off their support page? What about something as simple as sending out a communication advising that older versions will no longer be available and or accessible?

This falls into the same category of Autodesk failing to tell us they are using a new wrapper for their update and setup files causing issues with silent install command switches, lack of any documentation and or support and once again relying on the community to identify, troubleshoot and resolve these issues.

[pendean]

Autodesk by default (and you should know this as account admin) allows the current version (REVIT2023) plus three-versions back (2022-2021-2020) to be accessed: if you need additional variants, you will have to seek out that permission yourself for your company needs that are not inline with the defaults.

https://knowledge.autodesk.com/customer-service/account-management/users-software/previous-versions/...

Start a support ticket through your subscription portal as explained here to work it out:  https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options#:~....

Or better yet, reach out to your reseller like those of us who manage larger business accounts to get you the permissions you require. Don't have one? Get one sooner rather than later https://www.autodesk.com/partners/locate-a-reseller

HTH

[MKabachenko]

While I appreciate the response, everything you mentioned I already was aware of.

I already created several support tickets and was told that the 2.6 update is gone and no longer available, and was given just links to the base version of the Revit 2019 installation files which does not resolve my issue of trying to maintain parity for our Revit 2019 installs and any new ones coming in.

[leowarren34]

@pendean I thought Autodesk had expanded access to the current version + 5 years https://blogs.autodesk.com/technology-manager-community/2020/10/26/expanding-previous-version-access... 

[pendean]

@leowarren34 Not anymore in any of our business accounts 😞

[pendean]

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@MKabachenko wrote:

While I appreciate the response, everything you mentioned I already was aware of.

I already created several support tickets and was told that the 2.6 update is gone and no longer available, and was given just links to the base version of the Revit 2019 installation files which does not resolve my issue of trying to maintain parity for our Revit 2019 installs and any new ones coming in.

---

Then, if I may ask, why are you here then asking fellow end users who are not Autodesk employees?

"Business Critical Software" to most of us means we all ensure we always have access to it directly without relying on any 3rd party or even the original creator/author. By chance did you never do that, store/keep copies of updates at your location(s)?

What's stopping you from scouring the web looking for downloads in the meantime https://www.google.com/search?q=revit+2019.2.6+downloads

Are all of these links dead or bogus? 

Good luck.

[MKabachenko]

"Then, if I may ask, why are you here then asking fellow end users who are not Autodesk employees?"

Because I am trying to see if anyone else has the same issue with Revit 2019 now being unavailable via normal downloads?

""Business Critical Software" to most of us means we all ensure we always have access to it directly without relying on any 3rd party or even the original creator/author. By chance did you never do that, store/keep copies of updates at your location(s)?"

We have backup versions of older Revit's since we do have projects still in Revit 2018 and 2019. But since some of the updates cause issues which require hotfixes down the road, and I really don't like to test updates right as they come out in our production environment, we usually stick to a monthly and or quarterly update schedule. Hence not pushing out the 2.6 update as soon as it became available.

Literally the only update I was discussing was the 2.6 update which was available as of last week and still shows up on the site here https://knowledge.autodesk.com/support/revit/downloads/caas/downloads/content/autodesk-revit-2019-pr... 

LOL my job is not on the line, and Autodesk's removal of 2019 finally gives me the leverage to go back to the managers and tell them to upgrade their projects to 2020. As a sys admin I don't download Autodesk files and updates if they are not directly available from Autodesk or a trusted source like our reseller and then apply them to several hundred VM's and endpoints.

I also have never seen someone defend Autodesk so hard before in any of my forum posts regarding actual serious and valid issues that are brought up. For the amount of money that Autodesk charges for a user license, we expect better communication, and documentation from them at a minimum. Instead we have to rely on community members to tell us their workarounds and troubleshooting methods instead of the actual company itself.

Lastly I wish Autodesk support put the same amount of effort into communication and documentation as you do in your snarkiness, so I wouldn't have to post on the forums 😉

[mdavis22569]

@MKabachenko  Were you able to get this resolved?    ( It should be able to be found in AVA and then updates in the Account manager) 

[mdavis22569 · Accepted solution]

So for the other 2, you can only get it from AVA by logging in ... so the current and 3 prior are in your Account manager and the other 2 are available via AVA> Then updates will show in your Autodesk Desktop App.

[mdavis22569]

@MKabachenko 

Are you all set>?

[stu_BG]

I'm having the same issue.  I reinstalled via AVA, but while the Hotfix shows up in the Desktop App, it doesn't download (BTW, the search in that app is useless).  

If Autodesk spent as much time and money actually improving their products, documentation, and knowledge base as they do re-branding or other marketing tricks aimed at short-term stockholder gains, they might actually create brand loyalty instead of brand hostages.

[mdavis22569]

For: 

I'm having the same issue.  I reinstalled via AVA, but while the Hotfix shows up in the Desktop App, it doesn't download 

Rebooting didn't show them? 

Also do it show activated?  

Is it in the list at all for the Autodesk Desktop App? 

[irving]

This exact step allowed me to download Revit 2019 and install on my M1 Max MBP where I am running it on Windows 11 Pro via Parallels. Thank you!

[smeier9V6C3]

I know I'm a little late to this thread, I was on a quest to see how far back I can go with the versions of Revit, as I started a new job and I have Revit 2019 forward on my computer, and everyone else has new computers. It really doesn't matter for us how far we go back, as we have no active projects from 6 years ago, but I still wanted to see how far we can go back.

@pendean is just a butt-hurt little kid with a stick up his... as you can see in his profile picture.

He is incapable of simply answering a question without insulting people.

(I think) He's an Autodesk employee tasked with replying on the forums, judging by the sheer number of posts he responds to, but I haven't seen a single response from him that's actually helped anyone.

Given Autodesk's support, customer service, and overall customer treatment /  customer distain, it would make even more sense for him to be an Autodesk employee.

Anyway, what I've found is, YES, the product manager lets you download the current year, and 3 years prior.

However

If you ask the AI Assistant chatbot for older versions of Revit, it will send a downloader in chat to let you download an additional 2 years prior.

Currently in 2026, you can install back to 2023 from the product manager, and back to 2021 from the chatbot.

I'm not sure if there's an actual place on the website to let you download that far back. At least I couldn't find it yet.

I'm also not sure if you could use the chatbot to download up to 5 previous versions back when you posted your original question or not, as I'm fairly new to using Revit in a professional setting. If so, you would have been able to download 2019 and also 2018, and pendean would have been lying anyway, or at least not giving all the information.