Revit 2017 Crash on Startup

[L.Maas]

One of our users has a problem with new installation of Revit 2017. It crashes on startup while still on the splashscreen with the message:

"Autodesk Revit 2017 has stopped working"

The journal (attached) gives some error messages. Unfortunately I can not find what the error is pointing at.

' 1:< DBG_WARN: failed to create message_queue named 'Session8072_P0MasterQueue' because boost::interprocess::intermodule_singleton initialization failed: line 203 of NOBLE\ManageWorkerServices.cpp.
' 1:< Exception occurred
'C 25-Apr-2016 17:45:32.367;   1:< ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=00007FFFF98C525B

I checked the System Requirement pages.

The user is running windows 10 Home 64 bit. Before investing in other windows version or new computer. So can I assume the cause is Windows 10 Home?

[RichardJenkins]

Hi Markus Thank you, I tried that it did not make any difference. However I did discover something new. I open up Revit 2017 in viewer mode and it opened up just fine. So I am surprised it will open in view mode but not in normal mode (trial mode). Icon Viewer mode target is "C:\Program Files\Autodesk\Revit 2017\Revit.exe" /viewer /language ENU Normal mode target is "C:\Program Files\Autodesk\Revit 2017\Revit.exe" /language ENU So I went straight to where the revit.exe file is and right clicked to run it from there but still the same, also the same when I try to run as administrator Any other suggestions?

[RebeccaWallace]

Hi i am having the same problem as you and when i ran as a viewer its works on mine as well. Did you find out how to fix this problem?

[RichardJenkins]

Hi

I upgraded my windows from 7 to 10, Revit 2017 trial version now works.

[jnbraga]

Hello, I'm using a MSI GE60 2QD laptop with a Nvidia GeForce GTX 950M and running windows 10 Home edition, and I have exacly the same problem.

I've already tried some of the possible solutions generously apointed here in this thread but, unfortunately, with no success. Thanks. João Braga

[VladimirGrachev7490]

Dear Autodesk! Thank you for 2017 Autodesk software! You didn't solve the previous issues but you added a lotta new!

Сигнатура проблемы:
Имя события проблемы: APPCRASH
Имя приложения: Revit.exe
Версия приложения: 17.0.476.0
Отметка времени приложения: 5755d3c6
Имя модуля с ошибкой: RevitDB.dll
Версия модуля с ошибкой: 17.0.476.0
Отметка времени модуля с ошибкой: 5755d295
Код исключения: c0000005
Смещение исключения: 000000000050535b
Версия ОС: 6.1.7601.2.1.0.256.48
Код языка: 1049
Дополнительные сведения 1: 7166
Дополнительные сведения 2: 716694c298cd5960462c712f909a1213
Дополнительные сведения 3: 1ef0
Дополнительные сведения 4: 1ef01042ce5cb30f35f062574773c19c

[ZorgIT]

I have same problem:

Имя сбойного приложения: Revit.exe, версия: 17.0.416.0, отметка времени: 0x56cf8ad9
Имя сбойного модуля: RevitDB.dll, версия: 17.0.416.0, отметка времени 0x56cf88ef
Код исключения: 0xc0000005
Смещение ошибки: 0x000000000050525b
Идентификатор сбойного процесса: 0x1b8c
Время запуска сбойного приложения: 0x01d24e76de1486d6
Путь сбойного приложения: C:\Program Files\Autodesk\Revit 2017\Revit.exe
Путь сбойного модуля: C:\Program Files\Autodesk\Revit 2017\RevitDB.dll
Код отчета: 2800d699-ba6a-11e6-917c-c86000cc9cbb

W7 x64

  

[sureshchotrani]

@L.Maas were you able to find the solution on this.

[jquiroz]

Having the same issue on Windows 7 tried all suggestions above in this post with the same error occurring.

' 1:< ::0:: Delta VM: Avail -11 -> 8387367 MB, Used +0 -> 173 MB, Peak +1 -> 173 MB; RAM: Avail -4 -> 27954 MB, Used +4 -> 266 MB, Peak +4 -> 266 MB
' 1:< GUI Resource Usage GDI: Avail 9818, Used 182, User: Used 165
' 1:< DBG_WARN: failed to create message_queue named 'Session4460_P0MasterQueue' because boost::interprocess::intermodule_singleton initialization failed: line 203 of NOBLE\ManageWorkerServices.cpp.
' 1:< Exception occurred
'C 24-Mar-2017 10:26:51.487; 1:< ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=000007FEC74F3E5B
' 1:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ]
' 1:< RAM Statistics: 27953 / 32717 266=InUse 266=Peak
' 1:< VM Statistics: 8387367 / 8388607 173=InUse 173=Peak

Anyone from Autodesk have a solution for this.  Everything was working just fine yesterday, nothing has been installed or changed really on my computer.

[juancalvoferrandiz]

Hello,

Exactly same post error. The only difference is that started occuring from one day to another. I have tried solutions of the post with no positive result. Any solution from anyone is welcome. Thanks.

Have I nice day,

Juan.

[Jason_Peckovitch]

This is the solution that worked for me.

[mingway]

@Jason_Peckovitch What solution ??

[Jason_Peckovitch]

Hmm, I thought when I replied to the comment it would quote it, but this is the solution that worked for me,

Your profile is incomplete. Please try resetting your Revit profile by perform the following:

 

Navigate and delete the following directories:

• C:\Users\<username>\AppData\Local\Autodesk\Revit\Autodesk Revit 2017
• C:\Users\<username>\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2017

Open the registry editor (Start > Type REGEDIT hit enter)

Delete the following registry folder:

• HKEY_CURRENT_USER\SOFTWARE\Autodesk\Revit\Autodesk Revit 2017

 

On those the deleted, launch Revit again.

[#14]

Your profile is incomplete. Please try resetting your Revit profile by perform the following:

 

Navigate and delete the following directories:

• C:\Users\<username>\AppData\Local\Autodesk\Revit\Autodesk Revit 2017
• C:\Users\<username>\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2017

Open the registry editor (Start > Type REGEDIT hit enter)

Delete the following registry folder:

• HKEY_CURRENT_USER\SOFTWARE\Autodesk\Revit\Autodesk Revit 2017

 

On those the deleted, launch Revit again.

[Plukkel]

Opening revit in viewermode and then opening revit in normal mode solved it for me... (for now)