Resetting password in the app does not work

[dminor6BAXS]

When you go to reset your password in the app and the thing that checks to see if you're a human pops up is not working. I did managed to get my password figured out (didn't reset it and didn't try it via a web browser) but the recaptcha thing is broken, none of the visual tests let move move anything and nothing plays for the audio tests. 

[rkmcswain]

This is a technical forum for AutoCAD LT

You might want to start your support quest here:

https://www.autodesk.com/support/account/manage/use/support

[DarrenP]

What app are you talking about?

[dminor6BAXS]

the desktop application of autocad LT. It seems to be a bug with it. I did get my password changed

[pendean]

DesktopAPP is separate program from anything "autocad" related: is that what you are talking about?
AutoCADLT is not the place to change passwords.

Either way, glad you got it sorted.

[dminor6BAXS]

All I know is I had to sign in to be able to use AutoCad LT, clicked forgot my password and the things to tell if you're a bot or not were broken

[mdavis22569]

Share a screenshot of what' you're experiencing

The only password reset option for Autodesk;

https://www.autodesk.com/support/account/manage/use/reset