Installation & Licensing
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Installation & Licensing

Post 1 of 4

"The security system (Softlock license manager) is not functioning or is...

86 Views, 3 Replies
09-05-2016 03:20 PM

Good afternoon


I'm in charge of a laboratory in wich I installed AUTOCAD 2016, but in 3 of them when loading the program I get an Error message License, uninstall an again I install and I get the same message remains, How could solve this problem?auto.jpg


My e-mail address :

I applied for 1250 devices License


Post 2 of 4

Re: License Error

03-18-2017 07:56 AM in reply to: karlibethh
Your post is in English, but the error message is not. Can you translate that for us?


R.K. McSwain     | CADpanacea | twitter | My Screencasts
Post 3 of 4

Re: License Error

03-19-2017 12:17 PM in reply to: rkmcswain

I think the message is related to this article.   However @karlibethh your posting says AutoCAD 2016 but you image shows AutoCAD 2014.   As side note why didn't you apply for network license if you have that many educational license?


One final thing..  Its not a biggie but a recommendation..  You shouldn't  share personal information here such as your email address..  We the users will never contact you by that method and its not something that you should share in a world wide user forum.

 Mark Lancaster

  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee

 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast

 Kudos is much appreciated if the information I have shared is helpful to you and/or others

 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 4 of 4

Re: License Error

03-20-2017 11:47 AM in reply to: karlibethh

Hello @karlibethh,


The error you received is the "The security system (Softlock license manager) is not functioning or is improperly installed". Please review the system requirements for the software. Also run through the steps below: 


  1. Click the Windows Start button and in the Run box type "Services."
  2. Select the "Services" node.
  3. In the services list, locate FlexLM Licensing Service and FlexLM Licensing Service 64.
  4. Right-click the entry and click "Properties."
  5. Set the "Startup Type" to "Automatic."
  6. Click "Start" to start the service and click "OK."
  7. Do this for both services. (32 bit systems may have only one service).
  8. Start the program to test.

If this does not help, either moving a data file or performing a clean uninstall and reinstall of the Program should fix the issue.

More troubleshooting suggestions for this error:

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Natasha Laureiro

Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

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